- #TRANSACTION CENTRAL CYBER SOURCE HOW TO#
- #TRANSACTION CENTRAL CYBER SOURCE PASSWORD#
- #TRANSACTION CENTRAL CYBER SOURCE DOWNLOAD#
Unexpected error, contact Zuora support and provide your tracking number. If you always encounter this error, contact Zuora support with your tracking number. Zuora will automatically retry the batch.
#TRANSACTION CENTRAL CYBER SOURCE HOW TO#
Refer to: how to generate a PGP key.Ĭommunication Error. Tracking Number: 1234567890 Invalid Credentials: : exception decrypting secret key.Ĭheck you are using correct PGP private key to decrypt the response file. Invalid Credentials: : No trusted certificate found. Invalid Credentials: Invalid keystore format.Ĭheck the JKS file you saved in Zuora updater setup page is correct. Refer to: how to create java keystore.
#TRANSACTION CENTRAL CYBER SOURCE PASSWORD#
The JKS key is invalid or incorrect password.Ĭheck the password for JKS file you saved in Zuora updater setup page is correct. Refer to: how to create java keystore. Invalid Credentials: Keystore was tampered with, or password was incorrect. Invalid Credentials: Received fatal alert: certificate_expired. Invalid Credentials: stream does not represent a PKCS12 key store.Ĭheck the P12 file you saved in Zuora updater setup page is correct. The P12 key is invalid or incorrect password.Ĭheck to see if the password for P12 file you saved in Zuora updater setup page is correct. Invalid Credentials: PKCS12 key store mac invalid - wrong password or corrupted file.
Refer to: how to read response file from datasource. There is no record in the batch that was required to upload to the Updater.Ĭheck result file on invalid credit cards. Use the table as a guide to understand the next step in the troubleshooting process. The table below shows the specific response codes, descriptions, and messages for the Zuora PMU using CyberSource Account Updater. Zuora-Defined Response Codes and Messages for CyberSource Account Updater
#TRANSACTION CENTRAL CYBER SOURCE DOWNLOAD#
You can download reports, but all reports are encrypted. The Report list all reports that are generated against the post date.On Report Search page, select Frequency as Daily, select Date as the batch submission date, click submit.Go to Reports > Report Search from the left navigation page.To find the response file in the CyberSource Business Center: The number after the merchant is the batch number. The image below is for an example for viewing the CyberSource batches, with the example merchant name zuoratest. Post Date: The post date is the date when the batch request file was submitted to report server of account updater service provider.It's used to reconcile Zuora's updater batch with the report file generated by updater service provider. Updater Request ID: File identifier that is used to indicate which request file that the batch is associated with.Two fields in the Batch information page can be used to reconcile with the CyberSource Account Updater.
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